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Customer Service Representative - State Farm Agent Team Member

Full Time in Fort Lauderdale - FL

Responsive recruiter
Replies within 24 hours
Benefits
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCYI opened my agency in 1990, but my State Farm career began long before that—I started as a team member in my dad’s office before earning the opportunity to run my own. State Farm truly runs in the family. I’m a proud Florida Gator, a mom of six daughters, and now have two grandchildren. My husband, son-in-law, daughter, brother, dad, and even two cousins are all State Farm agents as well. Insurance and helping people is simply what we do.I offer paid holidays, a Simple IRA, health benefits, work-life balance, and reimbursement for licensing costs. My office is small, but our team works extremely well together and supports one another every day.I’m looking for someone who wants a real career—not just a job. Someone independent, motivated, and excited about the chance to grow their skillset and their income. If you're driven to make your own paycheck and ready to learn, the sky truly is the limit here.ROLE DESCRIPTION
As a Customer Service Representative - State Farm Agent Team Member with Kim Nava - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Compensation $40,000.00 - $50,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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