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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Russ Gates

March 26, 2025

5  out of  5
rating by Russ Gates
"Priscilla Lopes at the Kim Nava Agency is very knowledgeable about current insurance industry. She was a pleasure to work with."
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Steven Short

March 25, 2025

5  out of  5
rating by Steven Short
"Good"
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Magaly Hernandez

March 13, 2025

5  out of  5
rating by Magaly Hernandez
"I had an excellent experience with my car insurance policy thanks to Josie and Lindsay! They were both incredibly helpful, professional, and made the entire process smooth and stress-free. They took the time to answer all my questions, provided clear explanations of my coverage options, and ensured I got the best policy for my needs. Their customer service was top-notch, and I truly appreciate their patience and expertise. Highly recommend this agency if you’re looking for a reliable and friendly team!"
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Marianne Gaus

March 12, 2025

5  out of  5
rating by Marianne Gaus
"AS USUAL EVEYONE AT NAVA STATE ARE FANTASTIC. "GOD" BLESS YOU ALL!!!"
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Daily Solutions

March 11, 2025

5  out of  5
rating by Daily Solutions
"I've had insurance with Kim Nova for almost thirty (30) years. Kim's office,especially Susan Osborne has always provided me excellent personal service. Calls are consistently answered prompty and if a return is needed it returned that very day. No call is insignificant. Susan is always courteous and patient. In addition my claims over the years have been handle with outstanding professionalism. I highly recommend Kim Nova and Susan Osborne for all your insurance needs. Mary Towers"
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Avishay Gutglas

March 9, 2025

5  out of  5
rating by Avishay Gutglas
"say janisa is very nice and helpful with your state farm policy ⭐️⭐️⭐️⭐️⭐️"
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Joseph Divico

March 4, 2025

5  out of  5
rating by Joseph Divico
"Ann was incredibly helpful. She took all the heavy lifting off my shoulders and provided my quote in a short amount of time."
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lyndon viana

March 4, 2025

5  out of  5
rating by lyndon viana
"I Have dealth with this insurance agency for 2 years , especifically priscila ,she responds really quickly to all my questions and represents me very well . Very satisfied L viana"
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David Webb

February 27, 2025

5  out of  5
rating by David Webb
"We now have all of our insurance policies under one roof. Excellent customer service, timely response, reliable care from our service representative. Great company."
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Jo Anne G

February 26, 2025

5  out of  5
rating by Jo Anne G
"Incredible customer service. Always willing to answer questions. They make you feel more like family than a customer. Been using this agency for 38 years."
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Lilian Willes

February 25, 2025

5  out of  5
rating by Lilian Willes
"Excelente servicio. Gracias"
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Margaret Garvia-Soffen

February 25, 2025

5  out of  5
rating by Margaret Garvia-Soffen
"Sage was just so helpful. She help me find the best coverage for me. Also, contacted me promptly regarding questions i needed answered. She never dropped the ball on anything that i needed to be done! Very pleasant and kind on the phone, always!!! Such a pleasure working with her. I hope i can keep her as my agent at State Farm!!"
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Jennifer Moline

November 12, 2024

5  out of  5
rating by Jennifer Moline
"We have been very satisfied customers of Kim Nava State Farm for over 20 years. Over that time, we have consistently experienced wonderful service- importantly, with claims or other situations. The prices are fair and whatever the situation, we have got prompt, helpful and relevant advice. A big shout out to Ann Howe who has been a key service provider to us over the years. These days, it’s a rarity to find such quality service."
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Kimberly Maroe

April 20, 2024

1  out of  5
rating by Kimberly Maroe
"Call twice and never called me back not a great way to start a relationship with an insurance company"
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Cheryl Harvey

March 8, 2024

5  out of  5
rating by Cheryl Harvey
"My experience with Lydie was very positive! She educated me about my policy and helped me find a good insurance rate. Excellent customer service!!"
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yasser aranda

March 6, 2024

5  out of  5
rating by yasser aranda
"Kin Insurance exceeded my expectations in every aspect. Their customer service was exceptional, providing prompt and helpful assistance whenever I had questions or concerns. The insurance policies they offered were comprehensive and tailored to my needs, providing excellent coverage at competitive rates. Additionally, their online platform was user-friendly, making it easy to manage my policy. Overall, I highly recommend Kin Insurance for anyone in search of reliable and efficient insurance coverage. Thank you Kin."
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Melissa Klavon

June 30, 2023

1  out of  5
rating by Melissa Klavon
"Stay very far away from them. Read the reviews they are true! Susan, Linda, Sage and Kim - Run fast!"
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Megan Jaekle

April 19, 2023

5  out of  5
rating by Megan Jaekle
"I submitted a request for a quote and Ann promptly called me to review. She made the process quick and easy! Definitely recommend!"
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Stanley Shapiro

November 16, 2022

1  out of  5
rating by Stanley Shapiro
"I'm a snowbird who has trusted Kim Nava's agency for many years. We live in a high rise on the Atlantic Ocean near Ft Lauderdale. The rates have been rising. They were so astronomical this year, I asked my neighbor what he was paying. Mine was over $2K this year, his next door apartment was around $1K. Why? I transferred my Citizen's Acct to Premiere Protection Insurance -- they looked at my policy -- no mention of storm shutters -- but I had them installed a dozen years ago -- but Kim's agency never entered the data (I might not have mentioned it -- but they never asked!!! they never told me!!! They're my insurance agents). Grace at Premiere sent over an inspector and filed for a refund. Kim Nava was neglectful of their clients. I got $1100 refunded last week."
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Tami Eustice

November 3, 2022

5  out of  5
rating by Tami Eustice
"Love being insured through Kim's office. Excellent customer service, quick response time and very knowledgeable. Feels good being covered through them. Thank you"
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lisa lee

October 31, 2022

5  out of  5
rating by lisa lee
"Content and happy client since 1985! Do not hesitate to call this Insurance Team ~ especially my pro Ann Howe. #1 !!"
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Casey Shipley

April 6, 2022

5  out of  5
rating by Casey Shipley
"Ann made this process so easy and seamless! I’m moving to the area and needed to change my coverage and she answered all of my questions quickly and was so helpful. She was there for me from start to finish and I’m so happy I went with her and State Farm. Thanks again!"
We responded:
"Casey, Thank you for your kind words. I will be sure to share them with Ann. You will make her day."
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Hannah Helsabeck

December 8, 2021

5  out of  5
rating by Hannah Helsabeck
"Ann is the best! She always gets back to us as quickly as possible. Great team there and have never had a problem."
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Bailey Pillon

December 6, 2021

5  out of  5
rating by Bailey Pillon
"Delightful, consistent, courteous team. I love them! -Jamie Gennaro"
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Jack White

November 11, 2021

5  out of  5
rating by Jack White
"I can not say enough about this company. First Kim and Ann are lovely and saved me over $1,200.00 per 6 months compared to the policy that I had just agreed to do with Gieco the day before. Secondly, they are registered agents putting you in the right insurance for your needs and don't rush you through trying to get you into the most expensive policy they can. Thanks again, that's over $2,400.00 a year savings. Very happy customer!"
We responded:
"Jack, thank you for allowing us to be your agency. Clients like you make doing this job a pleasure. It’s all about relationships and caring for the families we help to protect. You made our week and I will enjoy sharing your feedback with my team. The best part of our job is watching your family grow and go through those fun life changes. Thank you for trusting us. It means so much."